Remote EOR: Essentials in a Nutshell

The Remote.com company is pursuing an ambitious mission to “eliminate barriers to international hiring”, enabling great companies to collaborate with exceptional talent, regardless of their location. This ambitious goal was inspired by a personal challenge faced by Job van der Voort, Co-Founder of Remote. While working at his previous job, he managed the hiring of remote workers across nearly 70 countries. This process was so challenging that he decided to start Remote.

Since its founding, the Remote HR platform has been recognized with over 100 industry awards, raised nearly $500 million in funding, and completed its first acquisition by purchasing the equity startup Easop. With Remote headquarters in San Francisco, USA, the company operates across more than 90 countries globally. But what about the Remote review of its real value for businesses? In this article, we’ll explore all the essentials from game-changing features of Remote EOR to must-know considerations, pricing nuances, and beyond.

Top Facts: Remote

Founded in:

2019

Headquarter:

San Francisco, CA

Revenue:

$496M

# of employees:

1,000+

Served in:

90+ countries

Integrations:

15+

Supported payment methods:

10+

EOR pricing:

Starting at $599/month*

Mobile app

 24/7 support

Free trial

Consulting/ integration services

remote company top clients

Remote HR Platform: Key Figures at a Glance

Remote’s EOR (abbreviation for the Remote Employer of Record service) allows businesses to hire, manage, and pay employees or contractors globally without needing to set up a local legal entity. In doing so, it is designed to streamline the complexities of international hiring and enable businesses to expand into new markets quickly and cost-effectively.

remote official website

Source

Remote EOR empowers companies to expand internationally, reduce compliance risks, and focus on their core operations with a cost-effective, scalable solution. According to the company’s core messages and Remote.com reviews, the platform stands out as:

  • An all-in-one software solution for distributed teams, covering international payroll, benefits, tax, and compliance.
  • The global HR platform incorporating various operations, from onboarding to contractor management and beyond.
  • A global HR library featuring a collection of resources and handy tools – employer cost calculator, misclassification risk tool, country explorer, etc.

Covering over 90 countries, Remote.com EOR ensures compliance with local labor laws, provides customized employment contracts, and manages payroll, tax filings, and benefits administration. The platform also integrates with popular HR tools, offers an API for custom integrations, and provides robust analytics for workforce management. Considering its vast scope of functionality, the platform delivers to businesses of various industries and sizes.

remote platform usage stats by industries
remote eor platform usage stats by size

Is Remote.com EOR Right for Your Business?

To better understand the most common use cases of the Remote platform, let’s take a closer look at its customer stories and real-world applications.

Core Features of Remote

Global Employment & Relocation

Employee Onboarding

Local Compliance

Global Payroll

Benefits Administration

Intellectual Property Management

Remote’s tools empower companies to quickly and confidently expand into new markets. With streamlined compliance processes, localized expertise, and comprehensive administrative support, Remote simplifies global expansion for businesses of all sizes, enabling its users to focus on scaling their teams without the need to establish local entities.

  • Weaviate grew its workforce by 120% with Remote

Remote EOR enhances operational transparency for businesses managing global teams by centralizing key employment processes in one platform. Thanks to clear global payroll Remote.com breakdowns, centralized employee document management, and other transparency-enhancing tools, Remote ensures that companies maintain full visibility into their international workforce operations.

  • Pento was named one of the world’s top 10 most transparent companies thanks to using Remote for hiring budget management. 

The Remote hiring platform enables businesses to accelerate global recruitment and employee management by streamlining their onboarding processes with centralized tools and automated workflows.  Remote’s user-friendly interface and customizable onboarding solutions help companies reduce administrative burdens, accelerate employee integration, and maintain transparency throughout the process. 

  • Tele2 centralized its onboarding process with compliance built into every step.

Remote Benefits and Challenges: 4Ps Evaluation

Undoubtedly, selecting an EOR platform requires a thorough assessment. To support informed and well-grounded decisions, our experts have developed a methodology to efficiently evaluate EOR solutions. 

Introducing the 4Ps evaluation: our approach centered on four key aspects – platform experience, performance, global coverage, and pricing. Explore Remote’s results in each category below.

Remote 4Ps Evaluation

Category

Evaluation Label

Performance

Comprehensive

Presence

100% Anywherer

Platform Experience

Modern

Pricing

Transparent

Final Verdict

International Hiring Navigator

Remote EOR Performance (Service Features & Functionality)

Remote provides robust EOR services, including compliance tracking, payroll management, benefits administration, and tax filing across over 90 countries.

However, compared to its more globally extensive competitors, Remote’s geographic coverage is somewhat limited as per some users reviews. Additionally, the platform faces integration constraints with other solutions, offering a less holistic approach to global operations compared to other industry players.

Remote Performance

Top Differentiators

  • Automated payroll and multi-currency support
  • Country-specific benefits packages
  • Built-in tax calculator
  • Invoice scheduling and status tracking

Considerations by Remote Users

Remote Presence (Geographical Coverage)

Remote delivers EOR services across 90+ countries, including key markets like the United States, Canada, United Kingdom, Germany, France, India, Australia, and many more. 

Remote’s capabilities extend to onboarding employees and contractors through region-specific agreements, ensuring smooth operations even in legally complex markets. To ensure comprehensive localized support, the platform provides compliance with country-specific employment laws, tax regulations, and benefits requirements. Despite a rich portfolio of supported countries, Remote’s localized support for some specific countries may be somewhat limited. Therefore, it’s crucial to verify the country of your preference is covered before opting for Remote.

Remote Presence

Top Differentiators

  • Compliance support for 90+ countries
  • Comprehensive coverage in key markets like the US, Canada, UK, Germany, and India
  • Localized compliance tools for GDPR, tax withholding, and social security contributions
  • Region-specific onboarding agreements

Considerations by Remote Users

  • Limitations for some countries, such as Brazil or India
  • The depth of expertise varies depending on the country or region

Remote EOR Platform Experience (Technology & User Experience)

Remote PEO offers a user-friendly platform with intuitive dashboards and centralized workforce management tools. Its analytics are sufficiently robust and intuitive, providing detailed insights into payroll expenses, compliance status across different countries, and individual employee performance metrics. Additionally, a step-by-step onboarding process and employee self-service portal to manage personal information and access pay slips further enhance the overall user experience.

Remote’s scalability and compatibility across multiple devices and operating systems make it a solid choice for businesses planning for growth. The platform integrates effectively with HR, payroll, and accounting systems, provides real-time reporting, and enhances usability with the mobile app.

In the meantime, some users have reported challenges during the initial setup and navigation of the platform’s features. Besides, the platform experience is further diminished by inconsistencies in customer support responsiveness, as some users reported delays in issue resolution, impacting overall satisfaction.

Remote Platform Experience

Top Differentiators

  • Intuitive interface with centralized workforce management
  • Smooth and fast onboarding process (average 2-3 days)
  • Integration with tools like BambooHR and HiBob
  • Clear analytics for workforce insights

Considerations by Remote Users

Remote Pricing (Transparency & Value)

Remote.com pricing stands out for its flexible and comparatively transparent cost structures, starting at $599 per employee per month. This fixed per-employee pricing model is particularly beneficial for businesses looking to scale internationally with minimal administrative burden. 

However, businesses with smaller teams or limited budgets might find the pricing less suitable to single-service needs. Additionally, while the pricing is transparent at a high level, companies are encouraged to thoroughly review all associated fees, such as additional charges for specific services or regions, to fully understand the total cost of the solution.

Remote Pricing

Top Differentiators

  • Pricing transparency and flexibility with no hidden fees
  • 20% off available for G2 users
  • No security deposit per hire is required
  • Unlimited seats
  • On-demand visa and immigration support

Considerations by Remote Users

  • Pricing might be too high for small businesses or startups with tight budgets
  • Potential offboarding fees
  • Benefit costs might vary depending on the country, contributing to the total budget

To conclude our assessment, Remote ranks high across all evaluated categories. Its rich set of advantages – such as intuitive workforce management tools, seamless onboarding, localized compliance support, and flexible cost structures with no hidden fees – makes it an excellent choice for businesses managing international teams. However, the cost may be high for smaller businesses or startups with tight budgets, although the functionality and efficiency could justify the expense for specific business cases.

Remote.com Reviews on Trusted Sources

Beyond expert opinions, user reviews provide additional insights into various aspects of the Remote EOR solution. Explore our featured insights gathered from real user feedback.

Remote User Reviews and Ratings

Total reviews: over 15,000

4.6 

out of 5

4.4

out of 5

4.0

out of 5

4.7 

out of 5

10.0

out of 10

4.7

out of 5

4.4

out of 5

Most Commonly Mentioned Pros:

  • Ease of use
  • Effective customer support
  • Fast response
  • Helpfulness

Most Commonly Mentioned Cons:

  • Service delays
  • Lack of information
  • Benefits issues

All ratings from the listed platforms mentioned above reflect the data available at the time of writing this post – December 2024. Ratings may change over time as new reviews are added. Additionally, pros and cons are listed according to the source.

Remote EOR’s Positive Feedback

“The benefits they offer are fantastic, especially the option to receive part of your salary in kind, which is a great way to save on taxes.”

“Remote has been great to sort contracts, taxes and benefits in countries we were not familiar with.”

“I also use Remote’s mobile App every month to access my payslips, which is a feature I really enjoy since I get all payslips summarised and the corresponding document with just a click.”

Remote Platform Considerations Reported by Users

Platform’s flexibility and configuration options

“We had some issues during the initial implementation because our contracts with the external company have some specific clauses that were not easily configured in the Remote platform. So, as a user I would like to have more flexibility in the contracts that we manage through Remote.”

The ability to handle legal complexities

“As an employee, I had some doubts about the expertise of the legal experts, but I know this is tricky as immigration laws in regards to visas change quickly.”

Customer support inefficiencies

“Their support team is very scripted/basic level support and often doesn’t tally at all with the nuances and complexities of hiring across the world.”

What Remote Platform Offers

Contractor Management

remote contractor management

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Remote simplifies contractor management with tools designed for efficient onboarding, compliance, and payment processes across multiple countries. Adding and inviting contractors is quick and easy – users can complete this process in five minutes or less with the bulk uploads functionality.

  • Automated payments allowing to schedule and process contractor payments in their preferred currencies with real-time tracking.
  • Alignment with country-specific regulations to reduce non-compliance risks.
  • The ability to monitor contractor costs, payment trends, and performance metrics for better planning and decision-making.

Global Employment

remote global employment

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The platform simplifies the complexities of global hiring by collecting and managing country-specific details. Thus, Remote functionality ensures compliance with local labor laws and tax regulations. Beyond the employee contracts, such global employment essentials as payroll, benefits, and taxes are also handled seamlessly within the platform. 

  • Handle multi-currency payroll and tax filings for employees in over 90 countries.
  • Ensure global HR compliance through the Remote Watchtower feature, employment eligibility checkups, and Remote workforce consulting.
  • Support country-specific benefits packages, including Remote health insurance, paid leave, retirement plans, etc.

User Onboarding

remote user onboarding

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Remote platform ensures a streamlined onboarding process tailored to the needs of global teams. Designed to save time and reduce errors, Remote automates critical steps and centralizes all onboarding requirements for employees and contractors.

  • An employee self-service portal to streamline user adoption for new hires and complete onboarding steps directly through their personal portals.
  • Pre-built contracts and automatic compliance validation of the uploaded documents.
  • Integration with HR tools to seamlessly sync onboarding data with systems like BambooHR or HiBob to maintain centralized records.

Automated Approvals Workflows

remote automated approvals workflows

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Remote’s automation features allow HR teams to easily manage and approve incentives, expenses, PTO, and job/pay changes. These automation features reduce manual effort, minimize errors, and enhance operational efficiency across a global workforce.

  • Automated incentives and expense approvals.
  • Streamlined PTO Management featuring automated tracking, notifications, and approval workflows.
  • Automated notifications to catch up with the approval progress efficiently.

Compliance Management

remote compliance management

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With Remote’s compliance management features, businesses can confidently expand their global workforce  and ensure businesses can focus on growth while mitigating risks. The platform ensures adherence to critical compliance areas, including wage and hour laws, health and safety regulations, employee leave entitlements, contract and employment terms, benefits and pensions, immigration remote requirements and work authorization, visa Remote application, and many more.

  • Step-by-step guidance and clear workflows to ensure compliance.
  • Actionable compliance alerts based on country-specific requirements or updates.
  • Integrated in-product tips and proactive notifications on compliance essentials. 

Cost Calculator

remote cost calculator

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Remote’s Cost Calculator is designed to simplify global hiring by providing accurate estimates of the total cost of employing talent in different countries. Whether you’re looking to hire a developer in Germany or a marketer in Mexico, this tool helps you plan smarter by accounting for all relevant expenses. 

With features like automated tax calculations, benefits estimates, and employer fee breakdowns, the Cost Calculator enables businesses to optimize their hiring budget and avoid unexpected costs throughout 100 supported countries.

  • Comprehensive cost breakdown including gross salary, employer taxes, mandatory benefits, and additional fees tailored to each country.
  • Localized estimates based on region-specific compliance costs.
  • Budget planning and detailed cost scenarios for over 90 countries to help businesses align hiring strategies.

Payments Management

remote payments management

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Remote international payroll and contractor management tools are designed to provide comprehensive support for businesses hiring globally. By automating payroll processes, managing compliance, and streamlining payments, Remote ensures businesses can operate efficiently while staying focused on growth.

  • Automate tax deductions, local tax reporting, and social security contributions.
  • Track and manage employee leave seamlessly while integrating it into payroll Remote workflows.
  • Keep all payroll and compliance documents stored safely in one place for easy access and audits.

Permissions

remote permissions

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Remote’s permissions management tools provide businesses with the flexibility to define and control access across their teams, ensuring efficient and secure operations. With customizable roles and permissions, the platform users can align platform access to the specific responsibilities of your team members while maintaining confidentiality and compliance.

  • Define custom roles with specific access levels tailored to your organizational structure and workflow needs.
  • Setting granular permissions for each role for greater control access to sensitive data, payroll, contracts, and other critical functions.
  • Automatically assigning team members to predefined roles.

Benefits Management

remote benefits administration

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Remote global HR solutions simplify worldwide benefits administration by providing localized, competitive packages tailored to the unique needs of employees in over 90 countries. Remote claims having expertise in regional expectations and partnerships with top providers offering high-quality and diverse benefits.

  • Health insurance coverage customized to local regulations.
  • Localized retirement plans and 401(k) options.
  • Mental health support services, including 24/7 access to therapists, coaches, and mental health resources.
  • Paid time off and sick leave policies aligned with local laws and holidays.

Time and Attendance Tracking 

remote time tracking

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Remote’s time and attendance tracking provides an integrated tool to manage global teams effectively, ensuring compliance, transparency, and operational efficiency across every timezone. With features like customizable leave types, real-time leave transparency, intuitive time-off requests, and team absence insights, and many more, Remote HR solutions provide full visibility into employee availability. 

  • Contractor time tracking allowing contractors to log working hours and provide project-specific details.
  • Automated timesheet submission based on predefined regular hours for time logging and reporting.
  • Team absence insights from an aggregated calendar view that highlights team availability, upcoming public holidays, time-off patterns, and other data. 

Additional Remote EOR Features

Besides the above-mentioned features, the Remote EOR excels in the following benefits for businesses:

  • Operational efficiency: a suite of solutions designed to streamline operations, such as equity compensation management tools, integrations with HR tech stacks, and the Remote API for building custom automations. These features enhance efficiency and reduce manual effort across global operations.
  • Intellectual property protection: the IP Guard feature ensures secure management of intellectual property and invention rights, providing peace of mind for businesses operating across borders.
  • Insights for strategic decision-making: achieved with intuitive dashboards, tools like the Career Journal for seamless feedback exchange, the Salary Explorer for compensation insights and benchmarking, accessible employment history records for informed decision-making, and others.

Remote Features: Extra Highlights

Equity compensation management

to ensure transparency & process efficiency

Integrations & Remote API

to build custom automations

IP Guard

to secure intellectual property and invention rights

Career Journal

to easily send, receive & track feedback

Salary Explorer

featuring country-based benchmarking data

Employment

history

records

for enhanced

transparency

& HR oversight

Navigating Remote Pricing Models

Remote offers Employer of Record (EOR) services at a flat rate of $599* per employee per month when billed annually, or $699 per employee per month with monthly billing. In addition to EOR services, Remote cost implies contractor management fee at $29 per month per active contractor, ensuring cost-effective solutions for managing a diverse workforce. 

Most importantly, Remote pricing model is claimed to be straightforward and with no hidden fees, minimums, long-term contracts, or exclusivity agreements. This includes:

  • No deposits or hidden fees.
  • Zero onboarding or offboarding fees for simplified hiring and exiting processes without additional costs.
  • Compliant equity incentives support, including withholding and reporting to meet local regulations.

*As pricing is subject to change, we are listing and assessing the prices as they are in December 2024.

remote.com pricing

Source

How Do Remote HR Solutions for Global Hiring Work?

While intuitiveness and the ease of the learning curve can be challenging to assess precisely, reviewing a platform’s key onboarding steps can offer valuable insights. Let’s dive in to explore the initial steps for setting up an account, both as an employer and an employee.

Remote Setup Process

How it looks for an employer

  • Sign up and create an account
  • Input company details
  • Add employees or contractors
  • Set up payroll and compliance
  • Configure benefits packages
  • Review compliance settings
  • Review and submit payroll info
  • Approve and finalize payroll
  • Run payroll and process payments

How it looks for an employee

  • Create an account
  • Set up profile and security
  • Complete onboarding tasks
  • Provide bank details and tax info
  • Choose benefits preferences
  • Confirm personal and work details
  • Access payslips and employment details
  • Familiarize with the platform’s time tracking, leave requests & expense management features

For employers, the Remote platform ensures a streamlined approach to managing the entire onboarding process for the global workforce. Employers can input company details, add employees or contractors, and assign onboarding tasks such as document submissions, bank detail collection, and tax form completion. Remote also ensures compliance by guiding employers through payroll setup, benefits configuration, and local labor law adherence. Thus, with the ability to review and finalize payroll and manage payments, employers can seamlessly integrate new hires into their operations.

As for the employees, Remote simplifies the onboarding experience for them as well – offering an easy-to-use, comprehensive portal where users can create their account, set up their profile, and complete necessary tasks such as providing bank details, uploading documents, and choosing benefits preferences. Besides, employees can track their progress, access payslips, and view employment details directly within the platform. The portal also serves as a central hub for employees to request time off, log work hours, and submit expenses. Altogether, this ensures a smooth and efficient onboarding experience for new hires.

Summing up the Remote Review

Summing up, Remote stands out as a leading Employer of Record (EOR) service provider, delivering a suite of features tailored to support global workforce expansion. Its strengths lie in robust compliance tools across 90+ countries. Remote.com values seamless experience within the platform and ensures that businesses remain aligned with local laws and regulations. Moreover, the Remote.com mission to streamline global operations is realized through automated payroll management with multi-currency support, simplifying payments for international employees.

However, Remote has some considerations to keep in mind. While its geographic coverage is extensive, some competitors offer broader reach, which may limit its applicability for businesses operating in less-served regions. Additionally, the platform’s integration capabilities with existing HR systems are somewhat limited, and the initial setup process might be complex, primarily due to navigating country-specific compliance requirements. However, notwithstanding these aspects, Remote remains an excellent fit for businesses seeking compliance-first, scalable, and efficient EOR services that reduce administrative burdens and help attract and retain top talent worldwide.

FAQs About Remote Platform

What is Remote.com?

Remote.com is a global HR and EOR platform that enables companies to hire, manage, and pay employees and contractors worldwide. It offers services such as payroll management, compliance with local labor laws, and benefits administration, facilitating seamless Remote employment services across multiple countries.

What countries does the Remote EOR platform support for hiring?

Remote operates in over 90 countries worldwide, enabling companies to hire full-time employees across various regions.

How does Remote ensure compliance with country-specific labor laws and regulations?

As Remote the company acts as the legal employer for your employees in other countries, it is dedicated to protecting its clients from liability and compliance risks by legally employing workers on your behalf.

How much does a Remote cost, and are there any hidden costs?

Remote EOR pricing includes a flat rate of $599 for monthly subscription and $699 for month-to-month subscription package. Unlike many of its competitors, the platform prides itself on a highly transparent pricing model with no hidden fees or extra charges increasing the ultimate cost.

How quickly can I get assistance with an urgent payroll or compliance issue?

Remote provides dedicated support to address urgent payroll or compliance issues promptly. While specific response times may vary, Remote is committed to delivering timely assistance to ensure smooth operations.

How is sensitive data (like bank account and tax details) managed and shared?

Remote.com support for strong data security is reflected in robust security measures to protect sensitive data, including bank account and tax details. Data is managed and shared through secure channels, adhering to industry standards and regulations to ensure confidentiality and integrity.

Is there a Remote mobile app for managers and employees to use on the go?

Yes, Remote offers a mobile app that allows managers and employees to access essential features and manage tasks on the go, enhancing flexibility and efficiency.

Is Remote.com legit?

Yes, Remote.com is a legitimate and reputable service that has received positive reviews from users and industry experts. The platform’s overall positive user reviews and multiple industry recognitions highlight its effectiveness in managing global HR needs.

See Remote EOR in action and evaluate its capabilities yourself!