We handle a thorough review of the EOR platforms using the 4Ps score to provide a fair evaluation to every provider. By applying a structured methodology, we can ensure whether an Employee of Record platform is a good match for business and aligns with operational needs. This approach is intended to reduce risks and contribute to a seamless experience for both parties – the companies-clients and the specialists they are hiring.
What Makes Our 4Ps Score
Our review methodology uses the 4Ps score model, which is intended to provide an unbiased ranking to different EOR platforms, their service quality and features, scoring each of their key aspects from 1 to 5 points. This involves considering the following 4 core categories:
- Performance (service features & functionality)
- Processes (efficiency & compliance)
- Pricing (transparency & value)
- Platform (technology & user experience).
Performance
Score: 1-5
Here we measure the overall capabilities of the EOR platform and determine if the service covers all aspects of employment management (payroll processing, benefits administration, tax management, employee onboarding/offboarding and much more).
When reviewing the service catalog and comparing it with the client’s requirements, we focus on its unique features (e.g. automation, analytics, available customization options). Also, we evaluate the coverage across multiple geographies and check whether they can handle various types of employment (full-time, contractors).
Processes
Score: 1-5
Here we evaluate how efficiently the platform executes its core tasks in terms of service efficiency and legal compliance. We analyze how easy-to-manage are the key HR tasks (payroll, taxes, benefits, integration of employees).
When assessing the EOR’s ability to provide simple, clear compliance tools for different countries, we evaluate the provider’s knowledge of regional labor laws, ability to ensure compliance (social security, insurance, data protection), and handle tax fillings.
Pricing
Score: 1-5
Here we assess the cost structure, value added, and transparency of the fees associated with the EOR services. We check whether their pricing model is clear, straightforward, and easy to understand.
When comparing available pricing models (e.g. fixed fee, pricing per employee), we look for hidden fees / additional charges, ensuring costs align with the value relative to the features of the service. Also, we highlight the importance of clear cost breakdown, cost-efficiency, and alignment with budget constraints.
Platform Experience
Score: 1-5
Here we check the tech-side and user experience behind the EOR service provider. We assess the technology and tools used by the platform to manage employees and collaborate with client companies.
When reviewing the platform for ease of use, intuitive and user-friendly experience, we focus on features like integration with other tools (HR, payroll, accounting systems), and popular features like employee self-service portals and automated reporting. Additionally, we pay attention to available mobile / cross-platform accessibility, system scalability, and real-time data access.
Example of the 4Ps Score
Below is an example of how our review methodology works. Let’s say, we come up with the following scores for each of the 4 key categories. Then the final score for the EOR platform evaluation will be calculated as follows:
| Category | Score (1-5) |
| Performance (service features & functionality) | 4 |
| Processes (efficiency & compliance) | 4.5 |
| Pricing (transparency & value) | 3.8 |
| Platform experience (technology and UX) | 4.2 |
| Final Score | 4.13 |
Final Score Interpretation
- 4.5 – 5.0. Outstanding: covers all key areas very well.
- 4.0 – 4.49. Very Good: solid platform with only minor issues.
- 3.5 – 3.99. Good: works well but has some noticeable limitations.
- 3.0 – 3.49. Fair: basic functionality, but missing important features.
- Below 3.0. Poor: significant weaknesses, not recommended.
Using our score methodology for evaluating the EOR platforms can help companies ensure the service meets their specific current and future needs, while ensuring regulatory compliance and smooth workforce management.