Thorough Rippling Review

Introducing the Rippling Company

Rippling is a dynamically growing company that brands itself as “an architectural pioneer”, championing the belief that “the HR platform shouldn’t really be limited to HR.” In doing so, Rippling offers a comprehensive system to manage various aspects of business operations.

It has established its reputation as one of the leaders in workforce management. With many favorable Rippling HR reviews and EOR praise, it has gained numerous recognition from renowned industry players such as Forbes Cloud 100, G2 Best Software Awards, Software Reviews, and others.

In this Rippling review, we’ll cover all the essential information you need to make an informed decision about selecting Rippling EOR as your platform of choice.

What Is Rippling?

Rippling is a comprehensive workforce management platform integrating HR, IT, and finance operations into a unified system. On top of it, Rippling’s EOR services allow businesses to hire and manage employees in countries where they do not have a legal entity. Such an approach allows for streamlining multiple business tasks, including payroll, benefits administration, employee onboarding and offboarding, compliance, device management, and expense tracking.

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Rippling is designed to eliminate manual workflows and simplify complex processes for US-based, remote, and global businesses. Therefore, the solution stands out as:

• A unified system built on a single source of truth for employee data for managing business operations, from HRM and IT to payroll and spend management.
• No-code workflow automation tools to run global payroll in 90 seconds.
• An ecosystem of integrations with 600+ apps to streamline workflows.

Together with HR, IT, and finance tools, Rippling’s EOR service provides centralized dashboards for managing international teams, offering visibility into payroll, expenses, and benefits across all supported regions. Let’s further explore them.

Tackling the Value: Rippling EOR Use Cases

To best define Rippling, its offerings, and its impact on business operations, let’s review its real-life success stories and its customers’ results.

Case №1: Streamlining global and US-based payroll processing

Rippling PEO simplifies payroll management across multiple countries, thus helping businesses reduce administrative burdens and errors. With features such as automated tax filings, real-time employee data syncing, and multi-currency payment support, the platform ensures payroll is processed accurately and efficiently.

Examples:

• Lightforce achieved 6x faster payroll processing with Rippling.
• Minfy saves 2-3 days monthly for payroll management across multiple countries.

Case №2: Fueling process automation

Rippling’s pre-built automation workflows for onboarding, payroll approvals, and compliance tasks help businesses eliminate repetitive manual tasks, speeding up employee onboarding and reducing time spent on HR and payroll administration. Additionally, the platform’s integration capabilities further streamline these processes by syncing data seamlessly across systems like benefits and Rippling expense management, ensuring greater efficiency.

Examples:

• Stacklet reduced its onboarding time by 90% thanks to Rippling’s automated workflows.
• Lightforce improved its employee onboarding speed by 45 times.

Case №3: Unifying data for greater efficiency

The Rippling mission is to provide a unified ecosystem of solutions for operational excellence. In doing so, it integrates HR, IT, and finance data into a single platform, allowing businesses to track spending, analyze workforce trends, and manage compliance from one location. The platform also offers advanced reporting tools to provide actionable insights in real time.

Examples:

• BTC Inc consolidated 6 workforce management systems into one thanks to Rippling.
• Victoria Beckham Beauty cut down the analysis of company-wide spending to 15 minutes.

Case №4: Optimizing global hiring and HR operations

Rippling provides tools for global compliance, localized employment contracts, and automated benefits enrollment. These features help businesses expand internationally without establishing entities in each country, reducing costs and ensuring compliance with local labor laws.

Examples:

• Crate saves $1260 fees per year per UK hire.

4Ps Score: Our Rippling Assessment

When assessing an EOR platform, a multi-faceted approach is essential. To ensure comprehensive coverage, we’ve developed the 4S Score framework based on four core evaluation criteria: performance, processes, platform experience, and pricing. Explore Rippling’s scores in each category below.

Rippling Performance (Features and Functionality)

Score: 4.8/5

Rippling values an integrated approach to business operations. Therefore, it takes pride in providing a comprehensive set of EOR capabilities built to streamline workforce management — combining HR, IT, and payroll functions into one unified platform. The platform’s flexibility lies in its modular setup that allows companies to add features as needed. However, small businesses might find the platform’s extensive features more than they require, potentially diminishing its value for money.

Additionally, it needs to be noted that Rippling’s global payroll and compliance capabilities may not be less comprehensive compared to other platforms that specialize in international workforce management. Companies with global teams reported facing challenges with tax compliance and payroll reporting for non-U.S. employees. 

Rippling Process Efficiency and Compliance

Score: 4.7/5

Rippling automates a range of HR and IT tasks, reducing the manual input needed for processes like onboarding, offboarding, and payroll. It also offers compliance support aligned with U.S. labor and tax regulations. 

While these automation features can streamline U.S.-based operations, Rippling negative reviews suggest its support for international compliance is less robust, which may require additional oversight for global businesses.

Rippling Platform Experience (Technology & User Experience)

Score: 4.6/5

Regarding the solution’s user experience, many Rippling PEO reviews highlight the platform’s straightforward and clean interface — particularly the dashboard that consolidates HR and IT tools, which makes navigation easy for cross-functional teams. 

However, due to the platform’s broad range of features, users might experience a learning curve during setup and configuration. Besides, the overall user experience is sometimes marred by customer support issues, ranging from occasional mistakes to irresponsiveness and beyond.

Rippling Pricing (Transparency & Value)

Score: 4.5/5

Rippling’s pricing starts at $8 per user per month, but the platform’s modular nature means that adding more features can significantly increase the Rippling cost. Moreover, this flexibility can benefit companies that need only select features, though the total cost for advanced tools may require a quote from Rippling, making pricing less transparent upfront.

Clients Rippling Reviews: Pros and Cons

When evaluating the platform’s EOR capabilities, it’s important to weigh Rippling pros and cons based on real user experiences. Let’s further explore them.

Rippling’s Positive Feedback

Platform’s versatility

Robust automation and customization

Global payroll efficiency

Rippling’s Weak Spots and Aspects to Consider

Missing features and inconsistent expectations

EOR inefficiencies

Hidden fees

Must-Know Rippling Features for EOR Efficiency

Global Payroll

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The Rippling payroll module is designed to streamline global payroll management by supporting employees across multiple countries with localized currency calculations. 

With features like automated calculations, role-specific payroll data, and the ability to preview payroll before finalizing, Rippling enables businesses to manage complex, multi-country payroll efficiently and accurately.

 Rippling payroll reviews emphasize the following capabilities:

• Automatic calculations and management of gross pay, deductions, and reimbursements in multiple currencies.
• Customizable payroll settings tailored to individual employees and roles.
• Anticipation of payroll costs by benchmarking historical data.
• Storage and management of payroll records for compliance and reporting purposes.

Benefits Administration

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Rippling employee benefits management tools streamline selecting, comparing, and managing employee benefits plans for specific countries. To ensure seamless administration, Rippling global payroll deductions are automatically synced.

Benefits plans can include Rippling health insurance, retirement options, paid time off, and other perks, all customizable based on local regulations and company preferences. Besides, additional features like plan comparisons, cost trend analysis, and customizable recommendations help platform users make data-driven decisions and simplify benefits management.

Key benefits management capabilities enable the following:

• Compare current, renewal, and recommended benefits packages with detailed cost and coverage insights.
• Analyze cost trends over time for better financial planning.
• Customize and select packages directly within the platform for seamless implementation.

Compliance Management

The platform integrates compliance directly into workflows. This way, it is ensured that every process, from employee agreements to payroll, meets local and international regulations.

Pre-built compliant agreement templates, real-time in-product compliance alerts, and automated adherence to tax and labor requirements help Rippling users navigate the complexities of local regulations.

Rippling’s compliance management enables the following:

• Access the library of local contractor agreements reviewed and validated by country-specific legal professionals.
• Automatically calculate and apply country-specific payroll taxes, deductions, and benefits contributions.
• Ensure accurate classification of employees and contractors to avoid misclassification penalties.

Built-in HRIS

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With the Rippling recruitment module, businesses can streamline the hiring process by centralizing candidate tracking, evaluations, and communication in a single platform.

Rippling’s HR features, such as customizable hiring workflows, robust permissions, policy management, real-time feedback tracking, and others, empower recruiters to make data-driven hiring decisions efficiently. Besides, Rippling international payroll and HRIS modules are tightly integrated. Hence, one system is automatically updated when changes are made to another.

Rippling HR capabilities allow businesses to:

• Track candidates across all hiring stages with a visually organized pipeline.
• Collect and manage real-time feedback from hiring teams to simplify decision-making.
• Customize workflows and stages to match unique recruitment processes.
• Monitor time spent in each stage to optimize recruitment timelines.

Unified HR, IT and Finance

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The Rippling IT management module is unified with the platform’s HR and finance management capabilities, enabling businesses to manage and streamline all facets of essential business operations efficiently. The platform integrates real-time tracking, customizable workflows, and automation to ensure seamless coordination across departments while maintaining security and compliance.

Key capabilities allow for:

• Tracking employee details, system access, and operational updates in real time.
• Automating workflows for payroll, benefits, IT provisioning, and compliance processes.
• Managing financial and operational policies from a centralized dashboard.
• Benefitting from Rippling performance management tools for goal-setting, performance reviews, feedback sessions, and more.

Integrations

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Rippling’s integrations streamline business operations and simplify global workforce management by connecting HR, IT, and finance systems into one centralized platform. 

With over 600 pre-built integrations, Rippling streamlines data flow and ensures seamless employee details, compensation, and global benefits coordination.

Key capabilities include:

• Integrated collaboration tools – Google Workspace, Slack, Zoom.us, Dropbox, Notion, and more.
• Finance and legal tools – Carta, Brex, Mainstreet, Branch, Runway, and others.
• Compliance solutions – Vanta, Drata, EasyLlama, Secureframe, and many more.
• Dozens of other solutions for office management, sales and marketing, HR, customer support, and others.

Additional Rippling Feature Highlights 

On top of its core features, Rippling delivers a range of other benefits for those seeking a successful EOR adoption, including: 

• Data-driven risk mitigation and business efficiency: the tools for misclassification assessment, compliance management, and custom reporting all work together to reduce potential legal and financial risks, enhance operational transparency, and support data-driven decision-making for global payroll.
• Process excellence and automation: by automating a wide range of manual tasks with its advanced automation capabilities and ready-to-go workflow templates, Rippling platform enables businesses to speed up global hiring and other HR operations.
• Centralized data management: a unified platform for multiple operations, from global payroll to benefits administration to HRIS, enables efficient international workforce management and scaling.

Rippling Price Considerations 

Rippling pricing is modular and tailored to adjust to specific business needs, with the overall Rippling cost for EOR services typically ranging between $499-599 per month. 

Rippling payroll pricing consists of the platform’s base plan, Rippling Unity, which starts at $35 per month plus $8 per user. This package covers essential payroll services like tax reporting, direct deposit, and onboarding tools. 

Meanwhile, beyond the base plan, Rippling EOR pricing* may incorporate additional fees for extra features or services:

• Benefits administration – starts at $6 per user per month.
• Applicant tracking system (ATS)- Rippling cost for this module is based on a custom quote.
• COBRA administration costs – depend on the number of employees, available by quote.
• Learning management system – starts at approximately $8 per user per month.
• Device management – starts at $5 per user per month.
• Compliance solutions – this Rippling payment depends on the scope of compliance needs, available by quote.

*As pricing is subject to change, we are listing prices as they stand in November 2024.

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How Does Rippling Work? Step-by-Step Guidance

Unlike many solutions that offer free trials, the first user experience with Rippling is through a demo with a sales representative. Based on your business needs, a custom quote for the platform is provided, after which you can proceed with onboarding and setting up the solution.

For employers, the platform allows them to set up onboarding workflows that are customized to the needs of their business. They can easily add new hires, assign tasks such as document submissions (tax forms, contracts, etc.), and manage compliance requirements. Rippling also offers pre-built onboarding templates that guide employers through the process, ensuring that all necessary steps are completed promptly.

For employees, Rippling boasts of being able to onboard new hires within 90 seconds. In doing so, new hires can complete Rippling employment verification within a personalized onboarding portal where they will fill out required documents, set up payroll details, choose benefits, and complete any training modules that have been assigned. Rippling also provides a central hub where employees can track their progress, submit necessary information, and communicate with HR if any support is needed. 

Rippling Evaluation: The Final Verdict

Overall, Rippling excels in streamlining HR, IT, and payroll processes, thus driving efficiency and minimizing administrative overhead for both US-based and international teams. Automated global payroll, compliance management, benefits administration, and advanced data-driven tools — Rippling has got it covered, enabling businesses to streamline operations and mitigate risks across multiple countries.

With a unified platform and modular pricing structure, Rippling allows businesses to choose features according to their needs. However, users should be mindful of potential hidden fees for additional features and the occasional lack of timely customer support, especially for smaller businesses that require constant financial oversight. On top of that, companies with extensive international operations may need to assess whether Rippling’s global features meet their specific needs in particular countries of expansion.

Rippling Review: FAQs

Explore Rippling’s features firsthand  — request a demo from the Rippling team!