Justworks Review

What Is Justworks?

Justworks is a Professional Employer Organization (PEO) and an Employer of Record (EOR)  platform founded in 2012. Headquartered in New York City, it provides payroll, benefits, HR tools, and compliance support to small and medium-sized businesses.

Through the years the company has garnered recognition, including multiple Stevie® Awards for Sales & Customer Service in 2023, and was named among the Best Places to Work and Companies with the Best Benefits in New York City by Built In.

In this Justworks PEO review, we’ll delve into the key aspects of Justworks’ EOR & PEO services, providing you with the essential information to determine if it’s the right fit for your business needs.

Justworks Company: Key Highlights and Takeaways

Justworks tailors its services for SMBs, offering a straightforward pricing model and a user-friendly platform. It integrates payroll, HR, and compliance solutions, making it easier for growing businesses to attract top talent. 

What makes Justworks stand out?

• Seamless global hiring for employees in over 40 countries, simplifying international team expansion.
• In-house compliance experts who provide direct, personalized guidance for navigating local labor laws.
• Comprehensive benefits packages including healthcare, paid time off, and wellness programs, giving small businesses access to robust employee benefits.

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Justworks’ mission is ‘to help entrepreneurs and businesses grow with confidence’. The company emphasizes core values such as openness, integrity, and camaraderie, aiming to create a supportive environment for businesses and their employees.

Justworks HR services combine technology with human expertise. The company is committed to simplifying complex processes and providing personalized support to ensure that businesses can navigate international expansion efficiently and compliantly.

Justworks International: Customer Stories 

To get a more complete image of Justworks HR and payroll solutions, we’ll explore real-life examples to find out how Justworks’ key features help businesses streamline operations and expand globally.

Simplifying onboarding

Justworks makes onboarding a breeze for companies looking to scale or hire remotely. With a user-friendly platform and dedicated Justworks customer support, businesses can streamline the entire process, from sending offer letters to ensuring compliance with local laws.

Examples:

• Cultivate Advisors unified their onboarding process with Justworks, saving valuable time to focus on strategic growth.
• Drinks2Go was able to quickly onboard their employees, with the Justworks intuitive and easy-to-navigate platform.
• LN Accounting Advisor LLC found Justworks’ onboarding tools incredibly efficient, helping them onboard new employees seamlessly.

Streamlining payroll

Justworks simplifies payroll and compliance management for businesses operating across multiple states and countries. With automated payroll processing, tax filings, and seamless multi-state compliance features, Justworks helps businesses stay efficient and compliant while saving time.

Examples:

• Clove saved time and avoided errors with automated Justworks payroll options.
• Sora uses Justworks to ensure employees are paid on time and payroll is handled correctly.
• Capsule reduces administrative workload by using Justworks payroll services, making it easier to manage their hybrid workforce.

Optimizing benefits administration

Justworks transforms benefits administration, enabling businesses to effortlessly manage employee benefits, ensuring accessibility and compliance. The platform brings together various benefit programs — such as healthcare, PTO, and other essential perks — into a unified, easy-to-manage system.

Examples:

• STAMP Event Co. enhanced management with Justworks employee benefits solution, by centralizing key offerings and reducing administrative burdens.
• US Lab Partners saved $8,000 per year on healthcare coverage while maintaining comprehensive benefits for employees.
• The Water Project strengthened benefits delivery, offering employees an easy-to-navigate platform for healthcare and other benefits.

Justworks Valuation: 4Ps Approach

Using our 4P review approach, we assess an EOR provider based on its performance, presence, pricing, and platform experience. See how Justworks ranks in each area.

Justworks Performance

Evaluation label: Swiss Army Knife

Justworks offers a comprehensive HR and payroll solution that simplifies multi-state employee and contractor management. Users highlight its automated payroll processing, contractor payments, and benefits administration, which help streamline operations. The platform also offers 24/7 customer support and step-by-step guidance, making the implementation process smooth.

However, according to Justworks PEO reviews, there is a need for more integrations, advanced tracking features, and greater flexibility in PTO customization.

Justworks Presence

Evaluation label: New Markets Opener

Justworks primarily supports U.S.-based businesses but extends its coverage to over 40 countries, making it a suitable option for companies managing remote teams or hiring internationally. The platform simplifies multi-state compliance, ensuring businesses stay aligned with varying state regulations, payroll taxes, and insurance requirements. Justworks PEO services help companies navigate complex employment laws while providing access to benefits in all 50 states.

Justworks Pricing

Evaluation label: Transparent

Justworks is praised for its transparent and predictable pricing, with no hidden fees or unexpected increases. Users highlight the competitive benefits pricing, especially compared to competitors, and appreciate that renewal rates remain stable instead of spiking after the first year. The simple, upfront cost structure is a major advantage, eliminating guesswork.

Justworks Platform Experience

Evaluation label: Intuitive

Justworks offers a seamless user experience with an intuitive and modern interface that simplifies payroll, benefits, and HR tasks. Employees and HR teams alike appreciate how easy it is to navigate, set up, and manage essential processes like PTO requests and benefits enrollment. Justworks customer service is frequently praised for being responsive and helpful, resolving issues quickly when they arise.

Justworks HR outsourcing excels as an International Growth Ally, offering a user-friendly platform with transparent pricing and good customer support. It’s well-suited for businesses looking to handle payroll and benefits without complexity. However, the recent pricing hikes and the lack of advanced features like time-tracking integration are important factors to consider. Despite these limitations, the platform remains a solid choice for companies seeking simplicity and ease of use.

Justworks Reviews: What Clients Say?

The platform is generally praised for its user-friendly interface and transparent pricing, but like all tools, it has its challenges. We’ve compiled the most common feedback to provide you with a comprehensive look at Justworks’ overall performance.

Justworks’ Positive Feedback

Easy-to-use platform

Great HR software for small businesses

Seamless payroll solution

Things to Consider Mentioned by Justworks Users

High price for payment options

Lack of customization

Justworks Employment Group: Features for Business Efficiency

Justworks PEO for Small Businesses

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With PEO Justworks, companies can access large-business benefits at competitive rates while streamlining essential tasks, reducing administrative burdens, and ensuring compliance with labor laws, all from a single, easy-to-use software solution.

Key features include:

• Simplified HR operations to streamline administrative tasks.
• Comprehensive benefits packages including medical, dental, and vision plans.
• Automated payroll processing with tax filings and deductions.
• Legal and compliance assistance for federal, state, and local regulations.
• Customizable time tracking tools synced with payroll.
• Flexible pricing options tailored to different business needs.
• 24/7 customer support for immediate assistance.

Global Hiring

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With Justworks employment services, businesses can tap into the global talent pool, offering employees competitive benefits and ensuring they are paid on time, in their local currency. The platform also offers a streamlined solution for managing PTO, tracking employee documents, and ensuring compliance with international employment laws.

Key features:

• Global hiring support that helps businesses expand into international markets.
• Comprehensive HR tools to manage global teams effortlessly.
• Automated payroll and benefits processing, ensuring employees are paid in local currencies.
• Full compliance support to handle local employment laws and avoid legal risks.
• Localized benefits packages tailored to each region’s market.
• Support for work visa sponsorship and immigration issues in select markets.

Payroll Services

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Justworks platform simplifies complex payroll tasks with seamless Justworks integrations and customizable features to meet diverse business needs, including flexible payroll options, time tracking, expense management, and paperless paystubs.

Key features:

• Streamlined payroll for hourly and salaried employees.
• Easy integration with accounting tools like QuickBooks and Xero.
• Automated payroll scheduling and notifications.
• Compliance assistance with payroll taxes, W-2s, and 1099s.
• Expense management with automated workflows.
• Paperless paystubs with mobile access for employees.
• Payroll across all 50 states.
• One-off payments for employees, contractors, and vendors.

Time Tracking

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Justworks Time Tracking is an intuitive and efficient tool designed for businesses to easily track employee time, simplify payroll processing, and ensure compliance. With features tailored to meet the needs of modern, distributed teams, this solution integrates seamlessly with HR and payroll systems.

Key features:

• Seamless integration with Justworks Payroll or PEO for streamlined operations.
• Mobile app for employees to clock in and out on-the-go.
• Geo-fencing for location-based shift verification.
• Automated overtime tracking and management.
• Detailed reporting for timesheets, payroll, and overtime.
• Slack integration for shift management and updates.

Compliance & Risk Management

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Justworks provides robust compliance tools for tax filings, worker’s compensation, unemployment insurance, and more. The platform offers essential services such as payroll tax support, worker’s compensation, and multi-state compliance, making it a go-to solution for small businesses.

Key features:

• Tax filing assistance (W-2, 1099, 940, 941).
• Workers’ compensation and unemployment insurance.
• Multi-state compliance management.
• Employee training resources.

Justworks HR Pricing Overview

Justworks offers straightforward, transparent pricing with flexible plans tailored to businesses of different sizes and needs. The Justworks payroll pricing is quite affordable, starting at $8 per month per employee (plus a $50 base fee), and provides essential payroll processing, HR tools, and access to time tracking — ideal for businesses that need a simple, cost-effective solution.

For companies seeking more HR and compliance support, the Justworks PEO pricing starts at  $59 per employee per month and includes additional perks like compliance assistance, HR consulting, and access to retirement benefits such as 401(k) plans. Businesses looking for a more comprehensive package can opt for the PEO Plus plan at $109 per employee per month, which adds Justworks health insurance administration, HSA/FSA accounts, mental health resources, and fertility benefits.

For companies expanding internationally, Justworks offers an Employer of Record service at $599 per employee per month, ensuring global hiring is seamless while maintaining compliance across different countries. Additional features like international contractor payments ($39 per contractor per month) and advanced time tracking ($8 per employee per month) allow businesses to customize their Justworks experience based on their specific needs.

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Justworks HR Platform: How It Works

Getting started with Justworks is straightforward. Based on user feedback, we’ve created this quick guide to help both employers and employees navigate the platform with ease. Whether you’re setting up your business or managing employee details, the process is designed to be intuitive and user-friendly.

For employers, if you need additional options such as PEO services or simple payroll, the steps might vary slightly. However, the Justworks support team is always ready to assist, ensuring a smooth experience throughout.

Justworks Review: In Conclusion

Justworks stands out as a reliable and efficient HR solution designed to simplify payroll, compliance, and employee management for small and medium-sized businesses. With its seamless integration of key HR functions, including payroll processing, time tracking, benefits administration, Justworks insurance options, and compliance management, the company helps businesses save time, reduce administrative burdens, and maintain regulatory compliance.

The platform’s ease of use and intuitive interface make it especially attractive for businesses looking to streamline HR processes without requiring extensive technical expertise. Justworks’ mobile app and integrations with Slack, as well as its geofencing and overtime tracking features, offer flexibility for both on-site and remote teams, allowing businesses to manage their workforce effectively, regardless of location.

While Justworks provides a straightforward solution for many businesses, those requiring more advanced features, may find it a bit limited. Furthermore, businesses that need more customization in their payroll systems or who have complex international operations should carefully evaluate the platform’s capabilities to ensure it meets all their needs. Also, Justworks price might be a bit high for small startups.

Justworks HR: FAQs

Check out Justworks PEO & EOR solutions and see how they can simplify your HR and payroll management.